Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday)
- use our appointment request form, Monday to Friday from 8am to 6.30pm. We will respond by 6:30pm the next working day
- phone us on 01642 247029 or 01642 247401, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Routine appointments
To request a routine appointment
- use our appointment request form, Monday to Friday from 8am to 6.30pm. We will respond by 6:30pm the next working day
- phone us on 01642 247029 or 01642 247401, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
Appointments by phone or video call can be more flexible and often means the doctor or nurse can help you sooner.
To cancel your appointment:
- use your NHS account (on the NHS website or in the NHS app)
- reply CANCEL to your appointment reminder text message
- phone us on 01642 247029 or 01642 247401, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
Elm Alliance Extended Access
Appointments available from 6pm to 9pm Monday to Friday and 9am to 5pm on Saturday. To book an appointment please contact reception.NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please tell us:
- If there's a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
The doctor will phone you first to understand what you need and then they will decide if the home visit will take place.